Did the healthcare provider or doctor provide the care you expected?.Rate the helpfulness of the doctor's nurse and/or medical assistant (MA).Rate the helpfulness of the front-desk staff.Rate how easy it was to make your appointment. We calculate our location star ratings based on the responses to all the below questions. We calculate our provider star ratings based on the responses to question number six below. Anyone seeking detailed information about each question can view the ratings for each specific question on the Reviews tab on the provider bio page on the website. What questions do we ask?ĪRC asks questions that touch on the overall patient experience related to their visit. We refrain from posting comments that are libelous, profane, or those that risk the privacy of our patients. Do you post all positive and negative comments?ĪRC posts all positive and negative patient feedback that is relevant to the entire visit. We use this feedback to recognize doctors and staff, identify issues we can correct, and enhance our care. Patients are asked to complete the survey and provide ratings and comments regarding their experience at different touch points of their visit. Patients for whom we have a mobile phone number receive a text survey within two hours of checking in for their visit. All ratings are submitted by actual patients and verified by ARC. Press Ganey is an independent third party customer feedback company that provides the technology to collect the feedback and display ratings and comments on our web site. We gather feedback from text surveys that are sent after the visit. Who runs the survey?ĪRC partnered with Press Ganey to collect patient feedback about their doctor’s visit. The below guide provides details about how we collect and share our patient feedback. We post all patient feedback relevant to the entire visit and only refrain from posting comments that are libelous, profane, or those that risk the privacy of our patients. You can review our provider ratings and comments on our web site with the confidence that they are all based on verified visits. One of the ways we demonstrate this priority is through our online transparency. X ARC Patient Feedback Guide to ARC Patient Feedback and RatingsĪustin Regional Clinic (ARC) doctors, staff, and leadership are committed to providing our community with high quality convenient care. Visite o llame al 80.Īctualice su información en o llame al 2-1-1 y seleccione la opción 2. Los adultos pueden obtener cobertura del Mercado de seguros médicos. Para obtener más detalles, consulte su aviso de Medicaid o llame al 80. La mayoría de los niños todavía pueden obtener cobertura a través del Programa de seguro médico para niños/CHIP. Comuníquese con la HHSC para reportar cualquier cambio (como información de contacto, si hay un embarazo y cambios en el hogar) lo antes posible. Llene y envíe los paquetes de renovación y las solicitudes de información a tiempo. Si no responde a las solicitudes de renovación o de información de la HHSC, podría perder su cobertura.Ītención beneficiarios de Medicaid: ¡Es momento de renovar sus beneficios! Esté atento a los avisos de renovación enviados por correo postal en sobres AMARILLOS que dicen “ACCIÓN REQUERIDA” en rojo, o por correo electrónico a quienes se inscribieron para recibir avisos electrónicos. Update your information at or call 2-1-1 and select option 2. For details, check your Medicaid notice or call 80.Īdults may be able to get financial assistance to pay for a health insurance plan through the health insurance Marketplace. Most kids can still be covered through the Children’s Health Insurance Program / CHIP. Contact HHSC to report any changes (such as contact information, pregnancy, or household changes) as soon as possible. If you don’t respond to renewal or information requests from HHS, you could lose your coverage.Īttention Medicaid recipients: It’s time to renew! Look for notices from HHSC in YELLOW envelopes that say "ACTION REQUIRED" in RED lettering, or sent electronically to members who signed up for electronic notices.Ĭomplete and return renewal packets and requests for information on time.
0 Comments
Leave a Reply. |
AuthorWrite something about yourself. No need to be fancy, just an overview. ArchivesCategories |